Foodpanda

Foodpanda suffers a 34% order-failure rate across Asia-Pacific, the highest on this list, with a chatbot resolution time of 48 hours that earns it the region's worst customer service score. Phantom restaurants—fake listings that never deliver—account for 12% of its catalog, a problem far more severe than at rival Zomato, where such fraud stays under 5%. Lost orders leave users paying for meals that vanish, eroding trust to a 2.1-star average rating on app stores.