#5
USAA
USAA achieves the highest customer satisfaction in the industry, with over 13 million member households and $38 billion in revenue. In J.D. Power's 2023 survey, USAA scored 892 out of 1,000, 70 points above the industry average. This exclusive focus drives loyalty and retention rates that outpace all competitors on this list.
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@alicechangedDescription4/25/2026
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