Citigroup

Citigroup manages $2.4 trillion in assets across 160+ countries, but its complexity reduced profitability to 14% less than the industry average in 2024. A $25 billion restructuring between 2022 and 2024 divested international consumer businesses, aiming to simplify operations and boost return on equity to 12%. Headquartered in New York with 240,000 employees, it outperforms #3 Wells Fargo in global reach but trails behind #1 JPMorgan Chase in cost efficiency by 18%. This transformation is expected to save $3 billion annually by 2026.