#7
Zoom
10M to 300M daily users in weeks. $159B peak. "You're on mute." Just worked.
Zoom destroyed WebEx by being the video call that "just worked" without IT support, scaling from 10 million daily participants pre-pandemic to 300 million in April 2020. Its market cap briefly hit $159 billion, surpassing ExxonMobil's at that time. Eric Yuan, who left Cisco after they wouldn't fix WebEx, engineered a 40-minute free tier that monetized perfectly — long enough for useful meetings, short enough to drive upgrades. Along the way it made "You're on mute" the defining catchphrase of the remote-work era.
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