Southwest Airlines sets the US standard for low-cost travel with 130 million passengers annually across 120 destinations, making it America's largest domestic airline. Its unique open seating and two free checked bags—a policy 50% more generous than the average US carrier—builds genuine loyalty without change fees. The point-to-point network outperforms #4 easyJet's hub-dependent model in on-time performance, delivering 82% punctuality in 2024 compared to easyJet's 78%. Customer satisfaction scores remain among the highest in the US, ranking 25% above the industry average, while its 50-year safety record includes zero passenger fatalities. The airline operates exclusively Boeing 737s, simplifying maintenance and reducing operational costs by 15%.
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