Wizz Air

Wizz Air's rebooking fees average €60 per change, 50% higher than the industry standard, and its customer service wait times exceed 45 minutes, worse than #7 Nepal Airlines. The airline's aggressive baggage policy charges up to €50 for a 1kg overweight bag, a 20% premium over Ryanair's comparable fee, making it the harshest in its class. With on-time performance at 68% in 2023, it lags behind the average European carrier by 12 percentage points. Passengers report that flight cancellations often result in no compensation, with only 15% of claims processed within 30 days.