ServiceNow has become the operating system of enterprise digital transformation — its Now Platform manages IT, HR, customer, and security workflows for 8,100+ enterprise customers including 85% of the Fortune 500. With $10.5B in annual revenue growing 22% year-over-year and a $200B market cap, ServiceNow is one of the most efficiently run enterprise software companies in history, with operating margins exceeding 25%. Its Now Assist AI — built on a proprietary fine-tuned LLM — automates IT tickets, HR cases, and customer service deflection at scale. CEO Bill McDermott (former SAP CEO) has positioned ServiceNow as the enterprise AI workflow layer that sits above all other cloud platforms.

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